Thank you for showing interest in contacting us. We appreciate your consideration and would be delighted to assist you with any inquiries, feedback, or concerns you may have.
Ways to Get in Touch
- Email:
- General inquiries: [email protected]
- Reservations: [email protected]
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Sales: [email protected]
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Contact Form: Please fill in the required fields on our Contact Us(https://www.grandastonbali.com/contact-us) on our website, and our team will promptly attend to your message.
Operational Hours
Our team at Grand Aston Bali is eager to serve you, and we operate during the following hours:
- Monday to Friday: 8:00 AM – 10:00 PM (GMT+8)
- Saturday and Sunday: 9:00 AM – 8:00 PM (GMT+8)
Response Times
We strive to provide quick and efficient assistance to all our patrons. Our estimated response times are as follows:
- Emails: We aim to respond to your email within 24 to 48 hours. Please allow for additional time during weekends and public holidays.
- Contact Form: We endeavor to reply to your submission via the Contact Form within 24 to 48 hours. Kindly consider allowances for weekends and public holidays.
We appreciate your patience and understanding.
Thank you for choosing Grand Aston Bali. We look forward to hearing from you and providing the excellent service you deserve.